About the Program

Family Support & Counseling

Individuals and families face an array of challenges throughout life. While some may be situational or minor requiring minimal support, other challenges can be life-altering demanding intensive, long-term support.

Working to support families has been a priority for Catholic Charities since our founding over 80 years ago. During the time since then, our services have adapted to meet the needs of new generations. In partnership with our clients, we provide an array of counseling and parental supportive services, adoption assistance, case management and support for those that have experienced trauma including abuse, domestic violence and sexual assault.

Catholic Charities offers Trauma Informed Services

Our Trauma Informed Services…

  • Consistently validate the client’s experience and perspective
  • Recognize the barriers to accessing services
  • Primary goal: Facilitate the client’s ability to take charge of his/her life – to have conscious choice and control over his/her actions
  • Fundamental characteristic of service approach: Empowerment of client with a helping relationship and accompaniment
  • Work cooperatively to help client increase access to conscious choice, ability to identify more options, and a better sense of control over important life decisions
  • Services are based in therapeutic, supportive relationships: Respect, Information, Connection, and Hope (RICH) – leading to safety and trust
  • Maintain client’s right to direct the services offered to them
  • Maintain a welcoming environment
  • Services emphasize client strengths and resources, including the client’s capacity to serve in valued social roles
  • Service modalities must be designed to minimize the possibilities of re-traumatization
  • Services are to be culturally competent and to understand each client within the client’s culture/ cultural context
  • Services may include safe plans and mental health advance directives for times of possible crisis
  • Service plans empower clients to set their own goals and make their own decisions; clients are to retain as much control as possible
  • Service providers are to help clients recognize and make use of their strengths, emphasize skill building, and engage clients in problem-solving
  • Clients are involved in the designing of services and are a part of ongoing evaluation of services

Contact Us

To learn more about the services of Family Support & Counseling or to enroll in services, please contact us:

Phone: (503) 238-5196

Email: Click here (Family Support & Counseling)

Heather Zarrilli | Director, Family Support & Counseling Services

Heather Zarrilli, Director of  Family Support & Counseling Services came to Catholic Charities in 2016. She brings 15 years’ experience in high acuity academic medical centers with a focus on integrated care. At Stanford Children’s Health – Lucile Packard Children’s Hospital Stanford, she developed and managed a multidisciplinary team, comprised of social workers, nurse case managers, care coordination liaisons, housing coordinators, and transportation coordinators, providing a comprehensive approach to improving health outcomes, increasing adherence, addressing barriers to care, and increasing efficiency of services across all service lines. She earned her MSW, BS in Psychology, and BS in Criminology at Florida State University.

Give to Family Support & Counseling

Without the generosity of donors, Catholic Charities would not be able to support the life-changing services offered by our Family Support & Counseling Services. The support of our community is instrumental in the success of all of our clients. Thank you for investing in this important work!

To make a gift to Family Support & Counseling by mail, send your check  to the following address:

Catholic Charities
Attention: Development
2740 SE Powell Blvd.
Portland, Oregon 97202

Click below to make an online gift.

april, 2019

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